As I extracted all the KPIs and maintenance features found in the CoP literature, I made a list of the key words/phrases which emerged and I have categorised them according to the Domain, Practice and Community. I found many similarities between the maintenance features and the CoP defintions literature which I will discuss in a later blog post.

Domain:

  • public/private space
  • online
  • face-to-face
  • strategic objectives
  • design for evolution
  • a focus
  • measurable performance
  • illustrate results
  • support
  • development
  • engagement
  • emotional reflection
  • empower consciousness and meaning
  • acknowledgement
  • innovative
  • technology supported
  • informal
  • clear boundaries
  • open/closed
  • gather feedbaack from memories
  • promote and respond to change
  • problems
  • membership
  • support learning

Practice:

  • value
  • dialogue
  • etiquette
  • rituals
  • tacit knowledge sharing
  • learning
  • social networking
  • a repository of simple information
  • support conversation
  • stroytelling
  • attend conferences, talks, fairs, workshops, guest speakers
  • shared way of doing things
  • shared awareness
  • conversations
  • assessments
  • common tools, techniques, artifacts
  • shared, evolving knowledge
  • inside and outside perspectives
  • external expertise
  • access to intra and interorganisational networks
  • nourishment from the environment

Community:

  • core group
  • peripherary
  • leader
  • driver
  • promoter
  • champion
  • sponsor
  • leadership
  • others who follow discussions/activities
  • individual/group activities
  • different levels of participation
  • regular levels of activity
  • social presence
  • motivation
  • familiarity
  • excitement
  • rhythm
  • groups
  • sub groups
  • working towards a common good
  • collaborate
  • support joint enterprise
  • technology
  • events
  • aliveness
  • committment
  • trust
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